Hotel in Poltava \ Hotel rules

Hotel rules

Check-in 14:00, check-out 12:00 local time.

In case of placement in period of 00.007:00 the payment is taken for twenty-four hours.
In case of placement in period of 7:0014:00 the payment is taken for twelve hours.
In case of stay in the hotel for less than a day, the payment will be taken for twenty-four hours.
In case of leaving the hotel in period of 12:0020:00 the payment is taken for twenty-four hours.
In case of leaving the hotel in period of 20:0000:00 the payment is taken for twelve hours.
The price of placement of a second guest is 15 EUR.
The price of placing of an additional bed in a room is 9 EUR.
The price of placing of an additional bed for a child (age of 512) is 5 EUR.
In case of placement of a child (age of 512) without additional bed the payment is taken only for breakfast 5 EUR.
The placement of a child (age of 05) is for FREE.

Rights and duties of the hotel guests:

Guests of our hotel in Poltava should:

  • follow these rules;
  • follow Fire Safety Requirements;
  • shut windows, turn off water taps, light and electrics;
  • recompense damages in case of loss or damage according to existing Legislation of Ukraine;
  • contact the hotel administration immediately in case of loss or damage of paraphernalia before the living period end; no complains accepted after the living period end.

Prohibited to:

  • bring to rooms and keep things which are dangerous for people health and life;
  • keep animals and birds in rooms;
  • use electrics which are not equipment of a room;
  • leave outsiders in rooms in absence of the hotel guests without notification of administration;
  • give your personal clue-card of the hotel guest to other people.

If a person who is not a client of the hotel is invited to the hotel by the hotel quest, he must be registered by reception personnel.

Administration of the hotel is not responsible for money and values kept outside safes in a room or at reception desk.

In case of loss of paraphernalia from a room the hotel guest should contact the hotel administration immediately to take care of loss search.


.: +38 (0532) 57-97-37
+38 (068) 255-87-64
+38 (050) 985-49-09
info@alleya-grand.com.ua
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